Changes in Shipping Information or Incomplete Addresses:
You are responsible for providing complete and accurate shipping address information. Please contact us as soon as possible if an error or omission was made in a shipping address. We will correct the error immediately.
However, if the package has already been processed by UPS or wired to its destination, a rerouting fee of $25.00 will be charged to your credit card. If your order is returned as undeliverable, then you will have the option of reshipping the order for the additional shipping charge or receiving a credit of 50% of your order. The order is not 100% refundable because food cannot be reused. Shipping fees are not refundable.
Late Delivery:
We will work hard to produce and deliver your order as quickly as possible, but we cannot guarantee specific delivery times. If your order arrives late due to a UPS problem, then we will work with you to try to get a credit from UPS for their amount of shipping cost. Late arrival does not apply to gound shipments. It ONLY applies to guaranteed serivces such as Next Day or 3 Day Select. The cost of the product cannot be refunded due to delivery delays.
